Support

The Locals — we're here to help

Have a question, found a bug, or just want to share feedback? Reach out and we'll get back to you as soon as we can.

Frequently Asked Questions

How do I create an itinerary?

Create a trip, add your destination and dates, then tap "Create Itinerary." You can let TheLocals build it automatically based on your travel profile, generate it from places you've already selected, or build it manually yourself.

Do I need to subscribe to use the app?

Trip organization — documents, photos, expenses, manual itineraries — is always free. AI-powered features, like automatic itinerary generation, place suggestions, and destination info, are part of TheLocals Pro.

How do I cancel or manage my subscription?

Subscriptions are managed through your Apple ID. Go to Settings on your device, tap your name, then Subscriptions, and select TheLocals to manage or cancel.

I subscribed but the app still shows the free version. What do I do?

Open Profile & Settings inside the app and use the "Restore purchase" option. If the issue continues, contact us and we'll help sort it out.

How do I report a bug or request a feature?

Email us at ghstudioapp@gmail.com with as much detail as you can — what you were doing, what you expected, and what happened instead. Screenshots always help.